Recovery desk online | Recovered today · $412,800 | Active cases · 1,284 | Avg. response · < 2h 14 JURISDICTIONS · EST. 2014
NO RECOVERY · NO FEE · SINCE 2014

Lost money to a scam?
Get it back.

We've recovered $487M for 12,400 victims of crypto, forex and banking fraud. Free case review in under 2 hours. You pay nothing unless we recover your money.

EKJMAS
Senior analyst available · next reply in 14 min Recovery desk online — Zurich, London, Frankfurt
No upfront fees Reply in < 2h 100% confidential Licensed · FCA · BaFin · FINMA · SCA
REGULATED BY FCA · UK BaFin · DE FINMA · CH AMF · FR CNMV · ES SCA · UAE
Recovered
$487M
+$12.4M · 30d
Cases closed
12,400
+218 · 30d
Success rate
97%
industry avg. ~28%
As featured in —
// 03 · INSTITUTIONAL ENGAGEMENT

Financial institutions we engage on recovery.

We work directly with compliance, fraud and recovery desks at 140+ European and GCC banks. Established liaison channels shorten chargeback cycles from weeks to days.

🇪🇺 EUROPE · UK · CH
🇦🇪 UNITED ARAB EMIRATES
Engagement means our analysts have established written-recovery channels with these institutions' fraud desks. No endorsement is implied.
⚡ Every day lowers your chance of recovery.
Funds move through chains of accounts within hours. The sooner we start, the more we can trace and freeze.
Start now — free →
// 04 · PROCESS

Four steps from first call to returned funds.

A methodology refined across a decade of cross-border recoveries — calibrated to your case, not a template.

01 · INTAKE

Case intake

A senior analyst reviews your documentation under attorney–client privilege and builds a jurisdictional map.

⟶ DAY 1
02 · TRACE

Forensic trace

We trace funds across banks, card schemes and on-chain — identifying counterparties and recovery routes.

⟶ DAY 2
03 · ACTION

Legal recovery

Chargeback, civil claim, or direct negotiation — whichever route has the highest probability of success.

⟶ DAY 3
04 · RETURN

Return of funds

Recovered capital is returned to your nominated account. Our fee is deducted only on successful recovery.

⟶ DAY 4
// 06 · PRACTICE AREAS

Six fraud categories. One methodology.

Specialist analysts and litigators across the full spectrum of consumer and investor fraud.

<01>

Crypto & token scams

Fraudulent exchanges, fake ICOs, rug-pulls. On-chain tracing and platform-level recovery.

RECOVERED$142M
<02>

Forex & binary options

Unlicensed brokers, manipulated platforms, blocked withdrawals. Chargeback + regulator routes.

RECOVERED$118M
<03>

Investment pyramids

Ponzi schemes, unregistered securities, high-yield investment programmes.

RECOVERED$84M
<04>

Phishing & banking fraud

Authorised-push-payment fraud, SIM-swap, account takeover. Direct bank engagement.

RECOVERED$62M
<05>

Romance fraud

Long-running impersonation and sentimental extortion. Discreet, sensitive representation.

RECOVERED$41M
<06>

Real-estate fraud

Title fraud, wire-transfer diversion, escrow compromise, holiday-let scams.

RECOVERED$40M
// CLIENT OUTCOMES

Real cases. Real returns.

Identities abbreviated at client request. Cases verified and closed within the last 18 months.

● RECOVERED €86,400
I lost everything to a fake trading platform and three banks told me nothing could be done. DWF Refund recovered 78% within four months.
MK
M. Klein · Munich
CASE ASR-2024-1832
● RECOVERED €240,000
The forensic report was the first time anyone actually explained what happened to my money. They then used it to get it back.
JR
J. Rostand · Lyon
CASE ASR-2024-2104
● RECOVERED $54,100
Discreet, patient, and completely honest about what was and wasn't possible. Finally had answers after two years of silence.
AS
A. Silva · Lisbon
CASE ASR-2025-0411
// RECOVERY-CHANCE ESTIMATOR

Estimate your recovery chance.

Based on 10+ years of accepted cases. The live estimate below is indicative — a senior analyst replies with a precise assessment within 2 hours.

Recovery probability
82%
Strong recovery signal — accepted-case profile.
Estimated recoverable
$26,240
Typical timeline: 45–90 days
Get precise assessment — free →
// CREDENTIALS

Licensed, insured, accountable.

Regulatory authorisations required to represent clients and initiate recovery across operating jurisdictions.

FCA
UNITED KINGDOM
BaFin
GERMANY
FINMA
SWITZERLAND
AMF
FRANCE
CNMV
SPAIN
SCA
UAE
IAFCI
MEMBER
// OFFICES · LOCAL DESK HOURS
Zürich

Bahnhofstrasse 21
HQ · GLOBAL

London

Old Broad St
UK · CW

Frankfurt

Taunusanlage
DACH

Paris

Rue de la Paix
FR · BE · CH-FR

Madrid

Castellana
ES · LATAM

Dubai

DIFC
MENA

// FAQ

Questions we hear most.

If something isn't covered here, a senior analyst will answer on your first call. There is no charge for the consultation.

How does "no recovery, no fee" work?

We charge nothing upfront. Our fee is a percentage of successfully recovered funds, agreed in writing before we begin. If we recover nothing, you pay nothing.

What percentage do you charge on recovery?

Typically 15–30% of recovered funds, depending on case complexity and jurisdiction. The exact figure is agreed in writing at intake. No hidden costs, no retainers, no "processing fees".

What if the fraud happened years ago?

Recovery remains possible long after the event, though success rates decline with time. Cases over five years old are assessed individually — some jurisdictions have clawback windows running 6–10 years.

Can you recover crypto sent to a scam wallet?

Often yes. On-chain tracing identifies where funds moved and which centralised platforms received them. We work with exchanges and law enforcement to freeze and return funds.

What if the scammer used a mixer like Tornado Cash?

De-anonymisation is harder but not impossible. Our blockchain team uses clustering heuristics, peel-chain analysis and exchange withdrawal patterns to re-identify counterparties.

Is my case confidential?

Fully. We operate under attorney–client privilege. No details are shared without your written consent. No marketing use of your case without anonymisation.

How long does a typical recovery take?

A card chargeback can resolve in 30–60 days. A contested civil claim may take 6–18 months. We give you a realistic timeline and a weekly written update.

Can my bank just refund me under CRM / PSD2?

Sometimes — but banks reject the majority of first-round CRM-code claims. We know what evidence and framing moves a "no" to a "yes" and can escalate to the Financial Ombudsman when needed.

Can you help with a SIM-swap or account takeover?

Yes. These cases often involve mobile-carrier negligence alongside bank liability. We pursue both.

Do you work with law enforcement?

We prepare evidence files to criminal-prosecution standard and liaise directly with FBI IC3, Europol IPCR, NCA NECC and national police units. Civil recovery runs in parallel; we don't wait for criminal outcomes.

What information do you need from me at the start?

Just the basics: what happened, approximate dates, amounts, and any platform names or transaction IDs you remember. We don't need perfect documentation — we reconstruct it during the trace.

What makes DWF Refund different from other recovery firms?

We are a licensed chambers, not a brokerage. Our analysts are former regulators, banking-compliance officers, and practising litigators. We turn down cases we can't win.

NO RECOVERY · NO FEE · NO RISK

Don't let them keep your money.

A senior analyst reviews your case in under 2 hours and tells you honestly whether we can recover your funds. Free. Confidential. No obligation.

Check my case — free →
⚡ 1,284 active cases · Avg. recovery $39,250 · Response < 2h
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