2014
Founded in Zürich
Three former UBS financial-crime analysts and a senior BaFin investigator open the first office on Bahnhofstrasse, serving European victims of the first wave of binary-options fraud.
DWF Refund Group is a licensed Swiss recovery firm founded in 2014 by former banking-compliance officers, regulators and litigators. We exist because victims of fraud deserve representation that matches the sophistication of the fraud.
We don't do divorce, we don't do corporate arbitration. Recovery is the whole practice.
Three former UBS financial-crime analysts and a senior BaFin investigator open the first office on Bahnhofstrasse, serving European victims of the first wave of binary-options fraud.
FCA authorisation secured. UK office founded to handle the post-Brexit surge in APP fraud and cross-border chargeback cases. First $10M recovered.
We hire our first on-chain investigators to handle the explosion of ICO fraud and fake exchanges. Today that team handles 40% of our caseload.
Expanded coverage into MENA and LATAM — two of the hardest-hit regions for pig-butchering and cross-border romance fraud. $100M cumulative recovered.
Full FINMA authorisation and International Association of Financial Crimes Investigators membership. Joint operations with Europol IPCR on three multi-victim cases.
$487M recovered across 12,400 closed cases. 1,284 active files. 14 jurisdictions. Still the same firm — a little larger, a little faster, no less careful.
Former compliance heads, regulators and litigators. The kind of people your scammer's bank would call if they got a regulator letter.
The industry has a reputation problem. These are the lines we don't cross — not because we have to, but because we can't do this work any other way.
If we can't recover your money, you pay nothing. Our fee is deducted only from recovered funds, at a percentage agreed at intake in writing.
If we don't see a realistic recovery path, we say so on the first call. We'd rather decline than sell you false hope.
We never approach victims unsolicited. We never call twice in a day. If someone claiming to be us does, it's not us — report it.
We operate only under our own regulatory authorisations — FCA, BaFin, FINMA, AMF, CNMV, plus bar admissions in each jurisdiction.
Every case is covered by attorney–client privilege. No details shared without your written consent. No marketing testimonials without anonymisation.
We tell you the realistic timeline at intake. If a chargeback takes 90 days, we don't promise 30. If a civil claim takes 18 months, we don't promise 6.
Not a sales desk. Not a chatbot. A licensed investigator reviews your case in under 2 hours.
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